Melissa is a graduate of Virginia Tech’s Pamplin School of Business. She spent over 10 years in the healthcare consulting industry as an operations administrator and director. Prior to that, she spent several years in retail management. She stepped away from her career as her family expanded. When she was looking to re-enter the workforce, the mission and values of House of Mercy complimented the skills she has and is developing. She volunteered with House of Mercy for a couple of years supporting its administration before formally joining the team in 2022 as Online Sales Coordinator. When she is not at HOM, Melissa can be found spending time with her family, at her kids' various activities, or scouring the Internet for unique finds.