Job Opportunities

For questions or inquiries regarding the below positions, please contact Sophia Crooks at scrooks [at]

Resumes may be sent to (unless otherwise noted):

Sophia Crooks
House of Mercy
8170 Flannery Court
Manassas, VA 20109

Client Services Coordinator

Work Hours: Full-time

The Client Services Coordinator will play an important role in contributing to the total effectiveness of the Mission, communicating openly, solving problems proactively, offering creative ideas, and working as a positive, engaged team member. Flexibility and a cooperative spirit are crucial characteristics of the individual who holds this position.

Responsibilities include:

• Assist clients with the check-in process
• Supervise clients while waiting
• Distribute client assistance properly
• Manage and oversee potential choice pantry
• Record all assistance and manage database
• Keep client files, accounts, and program flyers up to date
• Oversee and grow Mobile Pantry and its volunteers
• Make Carts
• Help renew/re-enroll old clients
• register new clients
• Help run additional client programming throughout the year and assist in other House of Mercy events
• Maintain regular communication with the Program Manager and fellow coordinators
• Cover for other coordinators when necessary
• Participate in staff meetings as required
• Comply with the HOM established standards, policies, and rules of conduct for all employees and volunteers
• Other duties as assigned

Client Services Coordinator Full Time New Position 2023