Programs/Client Services

John McClay graduated from Pennsylvania State University with a B.S. in Psychology and a Concentration in Business. He spent the better part of ten years working in retail sales and management at La-Z-Boy. After so long in customer service, he decided to try another...

Erin Tooley is the Program Coordinator at House of Mercy. After graduating with her B.A. in Social Work, from North Carolina State University in 2016, she was a Caseworker for a non-profit program serving homeless families. Later she transitioned to Human Resources at...

Since July 2020, Sophia Crooks has been the Program Manager at House of Mercy after initially joining the team in August 2019 as the Volunteer and Outreach Coordinator. In her new role as Program Manager, she manages the House of Mercy Food Pantry along with all of...