Frequently Asked Questions
What is House of MErcy?
House of Mercy is a Catholic nonprofit striving to provide basic necessities for those in need as a way of living out our faith and showing people God's mercy and love. LEARN MORE
can anyone volunteer?
No. We need lots of help but we do have some restrictions on volunteers. We accept volunteers 16yrs and older. You must fill out an application and agree to a background check. LEARN MORE
Volunteers who are 13-18 years old can help with our Saturday service days and at special events throughout the year. LEARN MORE
Younger volunteers can serve with their families during our special events such as our Campaign to End Hunger or Christmas with Mercy for specific shifts. LEARN MORE
Do you provide emergency rent or utility assistance?
What is your Inclement Weather Policy?
The House of Mercy will follow the Prince William County Government or Federal Government decisions in the case of inclement weather, NOT the public school system. If either the Prince William County government or Federal government are closed due to weather, activities of the House of Mercy will be cancelled, and volunteers will not need to report for work.
However, in the event that Prince William County or Federal Government have a delayed opening, the House of Mercy will still open at its regular time and volunteers are asked to report for their regular shifts.
Volunteers and clients are asked to ultimately use their own good judgment in conditions of inclement weather and are asked to always err on the side of safety.
How do i find help/become a client?
You can just come in any day we are open! We require ID and proof of address, so it will be helpful to bring that when you come. No appointments are necessary. LEARN MORE
what is your biggest need?
Our biggest need (other than cash!) is always food for our food pantry. We are especially low during the summer and late winter/early spring.
Our second biggest need is customers! Help us spread the word about our Thrift Store. 100% of the sales go towards our mission of helping those in need.
Our third largest need is volunteers. We are always in need of help in many different ways to keep this mission running.
Last, but not least, we need your prayers! This mission cannot happen without lots of prayer and of course the grace of God!
What donations are you accepting?
We accept many donations but we do have some guidelines and there are some items we cannot accept. Please visit our donation page for more information. LEARN MORE